Thank you for investing in your financial education and future. Please review our refund policy carefully before making any purchases.
The following products and services are NON-REFUNDABLE upon purchase:
Financial Card Deck
- All sales are final once payment is processed
- No refunds or exchanges are available for physical or digital card deck products
Webinars
- Live and recorded webinar purchases are non-refundable
- Access is strictly for the purchasing individual and cannot be transferred
- No refunds for missed sessions or technical difficulties on the user’s end
Conferences
- Conference tickets and registrations are non-refundable
- Tickets are non-transferable to other individuals
- Virtual conference access codes cannot be refunded once issued
Financial Plans
- All financial planning services are non-refundable
- This includes both comprehensive plans and specific advisory services
- Work that has been initiated cannot be refunded
Our products and services are non-refundable and non-transferable:
- No transfers or credits will be issued for missed conferences or webinars
- Financial planning appointments may be rescheduled with 48 hours notice
- We are not responsible for technical issues on the user’s end
- We will make reasonable efforts to provide access to recorded versions of webinars if technical issues occur on our end
- Support will be provided for accessing digital products within 24 hours of purchase
For any questions about our refund policy or assistance with our products, please contact us at:
- Email: info@thefinanciallady.com
- Phone: 832-493-5849
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
All payments are processed through secure payment gateways. By making a purchase, you acknowledge that you understand and agree to our non-refundable policy for all products and services.
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.
Note: This refund policy is a binding agreement between Dickey Financial & Wealth Management Firm Bridgett Springer LLC and our customers. By making a purchase, you acknowledge that you have read, understood, and agree to these terms and conditions, specifically that all sales are final and non-refundable.